careers

careers

Modern Wellness Bar is looking for health-motivated individuals to help us create a community of health and wellness enthusiasts.

Interested? Send us your resume

Do you have a strong passion for health and wellness products? Enjoy hitting the juice and smoothie bar often? Do you have a following or community that looks to you for education and product tips?

SEND YOUR RESUME TO hello@modernwellnessbar.com

General Manager

ABOUT THE ROLE:

As General Manager you will have overall responsibility for the two store operations and performance for the two stores. The Supervisor will deliver financial results by creating a positive and supportive environment, setting standards in customer service and staff training and development. This is accomplished while owning the store experience from a merchandise presentation, policy and procedural, management, customer and employee experience. Reporting to the store owner, you will have strong attention to detail, work within budgets, and be responsible for timelines and think creatively to drive sales initiatives for the store. The ideal candidate will enjoy a fast-paced environment and be apart of a rapidly growing Company and possess leadership qualities to provide excellence in customer service, in-depth knowledge and experience in a leading retail environment.

JOB DUTIES:

  • Motivate and inspire the team by providing leadership and vision of the Company’s core values.
  • Manage the team, capturing feedback in a supportive manner through regular employee reviews and check-ins. Open and/or close store including closing tills.
  • Recognize potential and create staff development plans for employees based on career aspirations and address poor performance; initiate and recommend performance improvement action plans and/or corrective action as necessary.
  • Create a positive work environment to withhold high staff retention and an excellent customer experience.
  • Delegate effectively by assigning and overseeing completion of all store responsibilities through the work of others.
  • Successfully manage, order and maintain all store inventory whilst adhering to set budgets and minimum shrinkage.
  • Resolve escalated customer complaints in a professional, respectful manner; educate and empower your team to resolve customer concerns in the moment.
  • Evaluate the stores performance and the customers experience using a variety of different reports and surveys
  • Review product placement, merchandising, marketing components/signage and promotional strategies to ensure alignment with brand direction and key product strategies.
  • Collaboratively with your Store Manager, monitor and adjust schedules to maximize employee productivity, obtain payroll goals and cover key business hours/peak days. · Holds team accountable to knowing and executing all store processes in alignment with Company expectations and standards; ensures team members are trained on all processes.
  • Action your sound knowledge of shrinkage and loss minimization and implement reduction strategies with your team.

 

EXPECTATIONS

  • Bringing forth innovative ideas and suggestions to improve the business.
  • Lead by example with hands-on training and being an excellent communicator.
  • Ability to work 40 hours each week. The time invested is to set up your team for success and develop and nurture the skills of each of your team members.
  • Must be willing and able to work flexible work hours, including days, nights, early mornings, and weekends. We expect you to lead by example and support the store during these times.
  • Must be able to lift and carry 30 lbs.
  • Act as a back-up Cashier and/or Smoothie Master.
  • The ability to manage stress internally and the stress of your team members.
  • Proficient in use of Google Drive.
  • Experience with retail management systems (POS).
  • Bachelor’s degree in a field relating to retail management or equivalent experience.
  • 1+ years experience in the health supplement industry.
  • 1+ years experience in a retail management environment. · Hospitality industry experience also an asset.

 

WHO YOU ARE

  • You pride yourself on being a role model and are looking for a position to launch your career in a rapidly growing, yet supportive Company.
  • You are an expert in both retail management and in-store systems, policies and procedures.
  • You possess excellent interpersonal and communication skills with an arsenal of customer service knowledge. · You possess a strong knowledge of nutrition & supplements. · You are goal-driven and are able to analyze data to achieve maximum results.
  • You have an adapt capability to multi-task while working under pressure.
  • You possess confidence, drive and enthusiasm in your skills and abilities.
  • You have a strong decision-making ability and a sense of responsibility.
  • You have strong planning and organizational skills and business acumen.
  • You are resourceful, resilient and hardworking. BENEFITS
  • Leadership experience working alongside an experienced mentor
  • Education on health and wellness products
  • Being part of a growing company looking to franchise additional locations

 

Job Type:

Full-time, Permanent

Additional pay:

Bonus structure based on sales targets

Benefits:

Education on Health and Wellness

Casual dress

Flexible schedule

Store Discount